Shipping policy
Green Stitch Shipping Policy
Last Updated: October 24, 2025
At Green Stitch, every item is handmade with care and shipped with respect for the planet. Our goal is to deliver your sustainable goods efficiently while minimizing waste and environmental impact.
Processing & Production Times
Because each product is crafted by hand, please allow a little extra time for us to create your piece:
- Handmade-to-Order Items: Please allow 5–7 business days for production before shipping.
- Ready-to-Ship Items: Processed within 2–3 business days.
- Orders placed on weekends, or public holidays will be processed the next business day.
We appreciate your patience as we create something unique — just for you.
Shipping Methods & Estimated Delivery Times
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard (Domestic) |
3–7 business days |
Calculated at checkout |
|
Expedited (Domestic) |
2–3 business days |
Calculated at checkout |
|
International |
7–21 business days |
Based on destination |
Note: Delivery times are estimates and may vary due to postal delays, customs clearance, or external factors beyond our control.
Eco-Friendly Shipping Practices
We’re proud to ship your orders in a way that supports our mission to protect the planet:
- We use recyclable, biodegradable, or compostable packaging.
- Whenever possible, we combine items into one shipment to reduce carbon emissions.
- We partner with carriers that offer carbon-neutral or low-emission delivery options.
Every Green Stitch parcel is packed with sustainability in mind — right down to the tape.
Shipping Restrictions
- We currently ship within Canada, United States and selected international destinations.
- We are unable to ship to P.O. Boxes or countries restricted by international shipping regulations.
- Please double-check your shipping details before completing your order. Green Stitch cannot be held responsible for delays or lost packages caused by incorrect addresses.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
Tracking updates may take up to 24 hours to appear after shipping.
Lost, Delayed, or Damaged Packages
If your order hasn’t arrived within the estimated timeframe:
- Review the tracking information provided in your confirmation email.
- Contact the shipping carrier for delivery updates.
- If you still need help, email us at dcampbe67@yahoo.ca — we’re happy to assist.
Please note: Green Stitch is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
International Shipping, Customs & Duties
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
We recommend checking with your local customs office before placing your order to avoid unexpected fees.
Our Promise
Every Green Stitch package is more than an order — it’s a commitment to craftsmanship and sustainability.
We appreciate your patience and your support in helping us ship thoughtfully and responsibly.
Contact Us
If you have questions about shipping or special delivery requests, please contact our team:
📧 dcampbe67@yahoo.ca
Green Stitch HQ — Mississauga, Ont. Canada
Thank You
By choosing Green Stitch, you’re helping us keep traditional craftsmanship alive while protecting the planet.
Your purchase supports ethical production and a cleaner, greener future.